Same Intuitive Software, Now Powered by AI.

AI-Powered Solutions for Smarter IT, Customer Service & Sales.

Empower your teams with AI-driven tools that enhance efficiency, scalability, and performance across IT services, customer support, sales, and marketing. Deliver faster, more personalized customer experiences while optimizing workflows to drive productivity. With intelligent automation and smart insights, your business can achieve more with ease, ensuring seamless operations and improved engagement at every touchpoint.

Freshdesk

Easily handle more support requests, simplify workflows, and track helpdesk performance with Freshdesk, a comprehensive ticketing solution. Unlike other comparable tools, Freshdesk combines robust ticketing capabilities with a user-friendly interface at an accessibleprice point.

Freshservice

Today, every business is a technology business. IT now finds itself center-stage as a business enabler rather than just a support function. However, escalating costs, budget constraints, and complex tech environments hinder IT from proving its value.
The solution lies in bringing various management and monitoring
tools under one comprehensive tool to drive agility and business
value. Freshservice makes this possible by managing both—employee experience (EX) as well as infrastructure and operations (I&O)—on a unified platform. Fueled by AI, with right-sized capabilities, and offering a 360-degree view into data, Freshservice service operations enables IT to prove its value and unlock business outperformance.

Freshchat

Serve up smiles on any channel with Freshchat—and upgrade to Freshdesk Omni for advanced ticketing, knowledge bases, and more: the all-in-one toolkit for five-star support.

Freshdesk Omni

Deliver fast, personalized service with Freshdesk Omni. AI agents for all your channels. AI superpowers for your team. Seamless experiences all around.